4/30/2023 0 Comments Realtek audio driver![]() ![]() For additional information, please refer to Fuze Checkup. To ensure your audio settings are configured properly, you can test your Fuze setup. You may not be able to hear other people during Meetings, or other people may not be able to hear you.įuze recommends that you contact your IT department to assist you in reinstalling or updating your audio drivers. This package contains the Realtek High Definition audio driver.You may not be able to hear audio on calls, or other people on calls may not be able to hear you.Step 4: On the pop-up interface, click the Install button to install Realtek Audio Control on your device. Step 3: Click the Open Microsoft Store button to open the Realtek Audio Console download interface. Step 2: Click the Get in Store app button to continue. One or more of the following issues may occur under these circumstances: Step 1: Go to the Realtek Audio Console download page from Microsoft Store. If Fuze is configured to use your computer's built-in audio and microphone, Fuze can detect when audio is not being received from your computer's Realtek audio driver. You may encounter this issue when setting up Fuze for the first time or when you receive a call or join a meeting in Fuze and you cannot hear audio. You may need to reinstall or update the driver for your audio device. ![]() This article provides troubleshooting tips for audio driver issues when using Fuze Desktop and other Fuze apps. ![]()
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